Product · part of the Lettings package
Polite rent reminders
Most late rent is forgetfulness, not refusal. A friendly reminder at the right time saves your team awkward calls. When it's more than that, a person takes over.
- Available now
- Ready within a week of the first chat
- Free 30-day pilot
How it works
Three steps, all in your wording.
- Step 1
Before the due date
A friendly heads-up a few days before rent is due.
- Step 2
If it's late
A polite follow-up, with how to pay.
- Step 3
Then a person
If rent is still outstanding, it stops and hands over to your team. It never threatens or chases further.
Not a letting agent? The same product works for unpaid invoices for trades and accountants, outstanding balances for clinics. Other industries.
What we need from you
About 15 minutes of your time.
We do the building. During the first chat and the setup visit, we'll ask for:
- Where due dates and payments are recorded
- Your wording and timings
- Who takes over when a payment is late
Where the line is
What it won't do.
No threats, no legal language, no fees. Arrears conversations stay with your team.
- You sign off every message template before it goes live
- Everything it sends is logged
- One message to us switches it off
Price
On its own from £100 a month, or in the Lettings package.
On its own: from £100 a month plus a one-off setup fee from £300, after a free 30-day pilot. Or get all seven products in the Lettings package from £200 a month. Your exact price is agreed in writing before anything is billed. See pricing.
Questions about this product
What if a tenant replies that they're struggling?
The reply goes to your team, and the reminders stop for that tenant. A person handles it from there.
Want to see it working at your agency?
Pick any product and try it free for 30 days. It's running in about a week, with a 15-minute setup visit at your office. If it doesn't help, we switch it off.
We reply within one working day. Happy to pop by anywhere in London.