For letting agents and property managers

Built for the busiest, smallest lettings teams.

Independent agencies do everything a big chain does, with a fraction of the people, and the Renters' Rights Act has added more. Certificates, landlords and rent all need chasing, and enquiries arrive after hours. Those are the jobs our Lettings package takes on.

76%

of letting agents say admin is limiting their business.

Goodlord, Is renting broken?, 2,650 responses from agents, tenants and landlords, reported by Property118, 16 April 2026.
73%

of letting agents have seen their workload rise since the Renters' Rights Act took effect on 1 May 2026. Compliance and record keeping is the biggest source of the extra work.

Propoly survey of lettings professionals, reported by Property118, 3 September 2026.

The seven products.

Woman relaxing at home in the evening
21:15 · Automatic replyYes, the 2-bed on Westbourne Terrace is available. Viewings run Monday to Saturday.

Out-of-hours enquiry replies

Evening and weekend enquiries get a helpful answer from your own FAQ within minutes. If it isn't sure, it says so and hands over to your team.

How it works →
Engineer in hi-vis checking an installation with a tablet
14 Craven RoadGas safety certificate expires in 60 daysLandlord reminded

Compliance expiry tracker

Gas safety, EICR, EPC, deposit and Right to Rent dates, with reminders at 60, 30 and 7 days.

How it works →
Older man reading on a tablet at breakfast
Your October update · 14 Craven RoadRent received · 1 repair done · no open issues

Monthly landlord updates

A personal monthly email to each landlord with rent, repairs and viewings in one place.

How it works →
Plumber fixing a kitchen tap
Tenant photo received · Sat 10:42Plumbing · Non-urgentJob drafted for your approval

Maintenance and request triage

A tenant sends a photo, the issue is sorted by urgency and trade, the tenant hears back and a job is drafted for your team.

How it works →
Letting agent handing keys to a smiling couple
Booked by the applicantViewing · Sat 10:30 · Studio, Craven Road

Instant reply and viewing booking

Replies to new enquiries within a minute, asks three qualifying questions and offers a link to book a viewing.

How it works →
Man on a sofa checking his phone
Friendly heads-up · 3 days beforeRent for Flat 2 is due on Friday.Paid · reminders stop

Polite rent reminders

A gentle sequence of reminders around the due date that escalates to a person, never to threats.

How it works →
Couple holding the keys to their new home
2 days after move-in · textWe'd welcome your honest feedback on Google: [link]

Google review requests

Every new tenant gets a friendly request for a Google review, two days after move-in. By text and email, from your agency.

How it works →

Something else eating your week?

Tell us the task your team repeats every week. If it follows rules, we can probably automate it, and we'll say honestly if it isn't worth it.

Tell us about it →

Works with what you already use

No new system for your team to learn.

Each product runs alongside the tools you have today:

  • Your shared inbox, including portal and website enquiries that arrive by email
  • A mobile number for texts
  • Your Google Business Profile
  • An export from your CRM, or the spreadsheet you already keep

Using Alto, Reapit, Jupix or Street?

Tell us which system you use. In the first chat we'll confirm what can connect to it directly and what runs from your inbox or an export instead.

We won't promise an integration we haven't tested with you.

Ask about your system →

See it work

What an applicant gets at 21:14.

Pick an evening enquiry and see the reply it gets. Questions it can answer from your information get an answer. Anything else gets a polite holding reply and goes to your team in the morning.

How out-of-hours replies work →

21:14 · Email from TomHi, is the 2-bed on Westbourne Terrace still available?
Automatic reply · a person follows upHi Tom, thanks for getting in touch. The 2-bed on Westbourne Terrace is still available, and viewings run Monday to Saturday. Reply with two or three times that suit you and we'll confirm in the morning.

Answered from your FAQ and listing details

21:32 · Email from AmiraHi, would the landlord accept a small dog in the flat on Craven Road?
Automatic reply · a person follows upHi Amira, thanks for asking. Pets are the landlord's decision, so I've passed your question to the team and someone will come back to you tomorrow morning.

Not in your FAQ: holding reply sent, flagged for your team

22:40 · Email from DanThere's water coming through our bathroom ceiling, what do I do?
Automatic reply · a person follows upHi Dan, sorry to hear that. For an emergency like a leak, please call our out-of-hours line now on [your emergency number]. We've also flagged this for the team first thing.

Marked urgent: emergency number given, flagged for your team

Illustration with made-up data, not live AI. The real product answers only from your FAQ and listing details, in wording you've approved, and hands anything else to your team.

Straight answer

We're new. Here's what you can check.

We don't have client results or case studies yet: the first pilots are starting now. So instead of logos and quotes, here's what we can offer.

  • A free month before you pay anything, with no card and no contract
  • We set it up at your office, so you meet us in person
  • Every message it sends is logged where you can see it
  • A written data processing agreement before we start
  • Real names. You'll always speak to one of the two founders

Founding pilots

Five places for independent letting agents in London.

After each 30-day pilot, and only with the agent's permission, we'll publish:

  • How many messages it sent, and how many it handed to the team
  • How quickly enquiries got a first reply
  • What didn't work, and what we changed
  • The agent's own words, unedited

Until then you won't see testimonials or logos here. We'd rather show nothing than make something up.

Ask about a pilot place

Want to see it working at your agency?

Pick any product and try it free for 30 days. It's running in about a week, with a 15-minute setup visit at your office. If it doesn't help, we switch it off.

We reply within one working day. Happy to pop by anywhere in London.