Product · part of the Lettings package

Instant reply and viewing booking

The first agent to reply usefully often gets the viewing. This product replies to every new enquiry within a minute, asks the three questions your negotiators always ask, and offers times to view.

  • Available now
  • Ready within a week of the first chat
  • Free 30-day pilot
Email replywithin a minute
Hi Aisha, thanks for your interest in the studio on Craven Road. To help us arrange things: when are you hoping to move, how many bedrooms do you need, and when could you come and view? You can also pick a viewing time here: [booking link]Your Agency
Example wording. Yours is written with you and signed off before anything goes live.

How it works

Three steps, all in your wording.

  1. Step 1

    Reply within a minute

    A short, personal reply to the enquiry, in your wording.

  2. Step 2

    Three qualifying questions

    You choose them, for example move date, bedrooms needed and when they can view. They stay neutral: we won't set it up to ask whether someone has children or receives benefits.

  3. Step 3

    Booking link

    The applicant picks a slot from the times you make available. Your team sees the answers before the viewing.

Not a letting agent? The same product works for valuations for estate agents, consultations for clinics and brokers, site visits for trades. Other industries.

What we need from you

About 15 minutes of your time.

We do the building. During the first chat and the setup visit, we'll ask for:

  • Your three qualifying questions
  • Which viewing times you want to offer
  • Who should get the answers

Where the line is

What it won't do.

It never promises a property, a price or an approval. Those stay with your team. Questions stay neutral, in line with the Renters' Rights Act rules on children and benefits.

  • You sign off every message template before it goes live
  • Everything it sends is logged
  • One message to us switches it off

Price

On its own from £100 a month, or in the Lettings package.

On its own: from £100 a month plus a one-off setup fee from £300, after a free 30-day pilot. Or get all seven products in the Lettings package from £200 a month. Your exact price is agreed in writing before anything is billed. See pricing.

Questions about this product

Can it use our existing booking calendar?

We'll look at what you use today and build around it. If there's nothing suitable, we'll suggest a simple option during the first chat.

Want to see it working at your agency?

Pick any product and try it free for 30 days. It's running in about a week, with a 15-minute setup visit at your office. If it doesn't help, we switch it off.

We reply within one working day. Happy to pop by anywhere in London.